Our B2G approach helps you achieve a bulk outreach and penetrate different TGs. We deploy a multi-dimensional and multi-level approach to reach out to the desired customer segment. We are closely aligned with co-operative banks, private banks, and CSCs to utilise our sourcing and onboarding activities. The focus is on achieving zero distribution cost by leveraging existing infrastructure of strategic paths. Our customer service and technology experts help you manage customer enquiries, grievances, and engagements

With a specific reference to PMAY, we oversee the end-to-end customer life cycle management from customer onboarding to product delivery, even post-possession, and maintenance services. With separate expertise for customer relationship, grievance handling, loan process, payment collection, registration and handover, our proficient know-how deals with it all. We value our reputation above all, without any compromise on the best of software and by running the most efficient inbound and outbound contact facility for improved conversation and customer experience

We create solutions to support initial funds arrangement to participate in a scheme such as the PMAY, and design loan products, get them approved from our partnering financial institutions. This takes care of all challenges pertaining to income source, funds arrangements and profiling. By managing the TAT for home loan processes, we also take care of cash flow management.

To ensure that the benefits of various Government schemes reach the last mile, we reach out by means of a focus group approach and through a multilevel approach that targets various communities like government bodies, B2G organisations, women’s groups etc.